Terms & Conditions

Last Updated: August 12, 2026

Welcome to Ninth Inning Studio. These Terms & Conditions govern your use of ninthinningstudio.com and all purchases made through our website.

By accessing our website, placing an order, or purchasing any product from Ninth Inning Studio, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Shipping Policy, Return/Refund Policy, and Privacy Policy.

1. MADE-TO-ORDER PRODUCTS

Many products sold by Ninth Inning Studio are made specifically for each customer after an order is placed. They are not necessarily pre-manufactured inventory sitting in a warehouse ready for immediate shipment.

By placing an order, you acknowledge and agree that:

Production may begin shortly after your order is submitted.
Production time is separate from shipping/transit time.
Estimated production and delivery dates are estimates and are not guaranteed delivery dates.
Normal variations inherent in printing, fabric, cutting, sewing, assembly, and manufacturing are not considered defects.
Minor differences in color may occur because computer monitors, phones, tablets, printing processes, fabrics, and materials display or reproduce colors differently.

2. ORDER ACCURACY

Customers are responsible for reviewing all order information before submitting payment.

This includes, but is not limited to:

Product selected
Size
Color
Style
Quantity
Personalization
Spelling
Shipping address
Billing information

Ninth Inning Studio is not responsible for errors submitted by the customer.

If you discover an error after placing an order, contact us immediately. We will make reasonable efforts to assist; however, changes or cancellations cannot be guaranteed once an order has entered production.

3. SIZING

Customers are responsible for reviewing the applicable size chart before ordering.

Sizing can vary between manufacturers, garment styles, footwear styles, and product types. A customer's usual size in another brand does not guarantee the same fit in a Ninth Inning Studio product.

Ordering an incorrect size or a product that does not fit as expected is not considered a manufacturing defect.

Please review all sizing information carefully before purchasing.

4. CUSTOM AND PERSONALIZED ORDERS

Customers are solely responsible for ensuring that names, numbers, dates, wording, photographs, and other personalization information submitted with an order are correct.

Unless the error was made by Ninth Inning Studio, we are not responsible for:

Misspelled names submitted by the customer
Incorrect dates or numbers submitted by the customer
Incorrect sizes selected by the customer
Customer-supplied artwork or image quality
Incorrect personalization instructions submitted with the order

Once production has begun, personalized or custom orders generally cannot be changed or canceled.

TERMS & CONDITIONS

Last Updated: August 12, 2026

Welcome to Ninth Inning Studio. These Terms & Conditions govern your use of ninthinningstudio.com and all purchases made through our website.

1. MADE-TO-ORDER PRODUCTS

Many products sold by Ninth Inning Studio are made specifically for each customer after an order is placed. They are not necessarily pre-manufactured inventory sitting in a warehouse ready for immediate shipment.

By placing an order, you acknowledge and agree that:

Production may begin shortly after your order is submitted.
Production time is separate from shipping/transit time.
Estimated production and delivery dates are estimates and are not guaranteed delivery dates.
Normal variations inherent in printing, fabric, cutting, sewing, assembly, and manufacturing are not considered defects.
Minor differences in color may occur because computer monitors, phones, tablets, printing processes, fabrics, and materials display or reproduce colors differently.

2. ORDER ACCURACY

Customers are responsible for reviewing all order information before submitting payment.

This includes, but is not limited to:

Product selected
Size
Color
Style
Quantity
Personalization
Spelling
Shipping address
Billing information

Ninth Inning Studio is not responsible for errors submitted by the customer.

If you discover an error after placing an order, contact us immediately. We will make reasonable efforts to assist; however, changes or cancellations cannot be guaranteed once an order has entered production.

3. SIZING

Customers are responsible for reviewing the applicable size chart before ordering.

Sizing can vary between manufacturers, garment styles, footwear styles, and product types. A customer's usual size in another brand does not guarantee the same fit in a Ninth Inning Studio product.

Ordering an incorrect size or a product that does not fit as expected is not considered a manufacturing defect.

Please review all sizing information carefully before purchasing.

4. CUSTOM AND PERSONALIZED ORDERS

Customers are solely responsible for ensuring that names, numbers, dates, wording, photographs, and other personalization information submitted with an order are correct.

Unless the error was made by Ninth Inning Studio, we are not responsible for:

Misspelled names submitted by the customer
Incorrect dates or numbers submitted by the customer
Incorrect sizes selected by the customer
Customer-supplied artwork or image quality
Incorrect personalization instructions submitted with the order

Once production has begun, personalized or custom orders generally cannot be changed or canceled.

5. ORDER CANCELLATIONS

Because many of our products are made to order, cancellation requests must be submitted as quickly as possible after purchase.

A cancellation request is not considered approved unless Ninth Inning Studio confirms the cancellation.

If production has already begun, the order may no longer be eligible for cancellation.

Failure to read a product description, production estimate, sizing information, or store policy does not automatically create a right to cancel an order after production has begun.

6. PRODUCT IMAGES AND COLOR VARIATIONS

We make reasonable efforts to represent products accurately.

However, colors may appear differently depending on:

Screen settings
Device type
Lighting
Printing method
Fabric or material
Dye lot
Manufacturing process

Mockups and digital product images are intended to provide a reasonable representation of the finished product but are not guarantees of exact color placement, print positioning, or appearance.

Small variations in print positioning, stitching, seams, pattern placement, and color are normal characteristics of made-to-order products and are not considered defects.

7. AVAILABILITY AND PRODUCT CHANGES

We reserve the right to:

Discontinue products
Change suppliers or production partners
Modify product specifications
Correct pricing or description errors
Limit quantities
Cancel an order when fulfillment is not reasonably possible

If we cancel an order that has been paid for and cannot be fulfilled, the applicable amount paid for the canceled item will be refunded.

8. PRICING

Prices are displayed in the currency indicated on the website and may change without notice.

We reserve the right to correct typographical, pricing, promotional, or website errors.

If a material pricing error is discovered after an order is placed, we may contact the customer before proceeding or cancel and refund the affected item.

9. SALES, PROMOTIONS AND DISCOUNT CODES

Sales and promotional offers:

May have expiration dates
May exclude certain products
Cannot necessarily be combined
May be changed or discontinued
Cannot normally be applied retroactively to previously placed orders

The price displayed and accepted at checkout is the price applicable to the transaction.

10. SHIPPING

Shipping is governed by the Ninth Inning Studio Shipping Policy, which is incorporated into these Terms & Conditions.

Customers are responsible for providing a complete and accurate shipping address.

Ninth Inning Studio is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, transportation disruptions, incorrect customer addresses, labor disruptions, natural disasters, governmental actions, or other events beyond our control.

11. TRACKING AND DELIVERY

When tracking information is available, it may be provided to the customer by email, through the website, or through the customer's order information.

A shipment shown by the carrier as Delivered will ordinarily be considered delivered to the address supplied with the order.

Customers should check:

Mailboxes
Porches and entrances
Household members
Neighbors
Apartment or condominium offices
Parcel lockers
Other locations where the carrier may have left the package

before reporting a shipment as missing.

If tracking shows delivery but the package cannot be located, please contact us promptly so we can assist with available carrier procedures.

12. INCORRECT SHIPPING ADDRESSES

Customers are responsible for entering the correct shipping address at checkout.

Ninth Inning Studio is not responsible for packages:

Delivered to an address entered incorrectly by the customer
Returned because an address was incomplete
Returned because the recipient refused the shipment
Returned because the customer failed to retrieve the package
Misdelivered as a result of incorrect customer-provided address information

If an order must be produced or shipped again because of an incorrect address supplied by the customer, additional production and/or shipping charges may apply.

13. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

We want customers to receive the product they ordered.

If an item arrives materially damaged, defective, or materially different from what was ordered due to an error by Ninth Inning Studio or our production process, contact us promptly after delivery.

We may require:

The order number
Photographs of the item
Photographs showing the problem
Photographs of packaging
Shipping label photographs
Additional information reasonably necessary to evaluate the claim

Customers should retain the item and packaging until the claim has been resolved.

Do not discard an allegedly damaged or incorrect product before receiving instructions from us.

Approved resolutions may include replacement, correction, store credit, or refund as appropriate under our posted refund policy and applicable law.

14. CUSTOMER REMEDIES AND PAYMENT DISPUTES

If you believe there is a problem with your order, please contact Ninth Inning Studio directly before initiating a payment dispute or chargeback so that we have an opportunity to investigate and attempt to resolve the issue.

Initiating a chargeback does not automatically establish that an order was unauthorized, defective, not delivered, or eligible for a refund.

If a payment dispute or chargeback is filed, Ninth Inning Studio reserves the right to provide the payment processor, issuing bank, card network, or other financial institution with documentation relevant to the transaction, including:

Order details
Checkout information
Applicable store policies
Tracking information
Delivery confirmation
Customer communications
Customer-provided personalization
Proof of production or fulfillment
IP/device or fraud-screening information available through our payment platform
Other records reasonably necessary to establish the validity of the transaction

Nothing in this section limits any consumer right that cannot legally be waived.

15. FRAUD AND UNAUTHORIZED TRANSACTIONS

We reserve the right to review, hold, decline, or cancel orders that reasonably appear fraudulent or present an elevated risk of unauthorized payment.

We may request additional information to verify an order before beginning production or shipment.

Failure to provide reasonably requested verification may result in cancellation of the order.

16. INTELLECTUAL PROPERTY

Unless otherwise stated, content appearing on ninthinningstudio.com, including original artwork, graphics, designs, photographs, product images, text, logos, and branding, is owned by or licensed to Ninth Inning Studio and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, redistributed, resold, or commercially used without authorization.

17. CUSTOMER-SUPPLIED CONTENT

By submitting photographs, names, logos, artwork, text, or other material for personalization, you represent that you have the legal right to use and reproduce that material for the requested product.

You agree not to submit material that infringes another person's copyright, trademark, privacy, publicity, or other legal rights.

We reserve the right to refuse content that we reasonably believe may violate applicable law or third-party rights.

18. WEBSITE INFORMATION

We make reasonable efforts to keep product descriptions and website information accurate. However, occasional typographical errors, omissions, technical errors, pricing errors, or inaccurate information may occur.

We reserve the right to correct errors and update information when appropriate.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ninth Inning Studio shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase of our products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms is intended to eliminate rights or remedies that cannot legally be waived under applicable consumer protection law.

20. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Ninth Inning Studio from claims arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights through content you provide to us.

21. GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

23. CHANGES TO THESE TERMS

Ninth Inning Studio may update these Terms & Conditions periodically.

The version posted on the website at the time an order is placed will generally govern that transaction, subject to applicable law.

24. CONTACT

Questions regarding these Terms & Conditions or an order may be submitted through the contact information provided at:

Ninth Inning Studio
ninthinningstudio.com

We encourage customers to contact us directly if they have any concern regarding an order so we have an opportunity to assist before a payment dispute is initiated.